FAQ

Ordering & Payment

Can you use any image? 

Upload vectored files for best quality outcome. For additional costs, we can edit images as needed for highest print quality. 

How much does it cost to enhance my image?  

Basic image edits are $15

Vector Fees start at $65 (You will receive these editable files via email for future use) 

How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. You can create an account or checkout as a guest.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Shop Pay for secure and convenient checkout.

Is my payment information secure?

Yes, we use industry-standard SSL encryption to protect your payment information. Your data is safe and secure with us.

Shipping & Delivery

How long does shipping take?

Standard shipping typically takes 3-7 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

Currently, we ship within the United States. International shipping may be available for select products - please contact us for details.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.

Returns & Exchanges

What is your return policy?

We strive for 100% customer satisfaction. Prior to production we confirm and verify all details of the order with the customer.  Custom or personalized items are not eligible for return unless something was missed on the side of production.  

Customer Support

How can I contact customer service?

You can reach us via email, phone, or live chat. Our customer service hours are Monday-Friday, 9 AM - 430 PM EST.

Do you have a physical store?

We are primarily an online retailer. We offer local consultations and local delivery in the Henry County, Georgia and surrounding areas. 

Still have questions? Don't hesitate to contact us - we're here to help!